Turn enquiries into owned follow-ups
Qualify incoming leads, assign the right salesperson, keep the full conversation beside the deal, and automate the next step without copying data between tools.
Explore sales workflows →4 channels
One unified inbox
WhatsApp · Instagram · Messenger · Website — all in one place
Unlimited
Team seats
Give every teammate an individual login without per-seat limits
1 workspace
Inbox, CRM, and automation
Keep conversations, customer context, and follow-up workflows together
All channels, one inbox
Every channel your customers use
Connect WhatsApp, Instagram, Messenger, and your website in minutes. Your team handles everything from one shared inbox — no app-switching, no missed messages.
WhatsApp Official API
Sell, support, and automate on the world's most-used messaging app. Built on the official WhatsApp Cloud API — no ban risk.
Instagram DMs Direct Messages
Handle Instagram DMs alongside your other channels. Reply to story mentions, product inquiries, and customer questions from one inbox.
Facebook Messenger All pages
Centralise all your Facebook Page messages. Manage multiple pages, set auto-replies, and hand off to agents — all without leaving Tenreply.
Website Chat Any site
Embed a chat widget on any website in under 5 minutes. Visitors start a WhatsApp conversation or live chat — you reply from your inbox.
WhatsApp
+ Instagram
+ Messenger
+ Website
→
One Shared Inbox
Team Inbox
Your whole team,
Assign chats to any agent or team Internal notes & @mentions Auto-assign rules and SLA timers CSAT surveys built right in
Your whole team,
one conversation.
Stop managing customer messages across 4 different apps. Give every agent their own seat — assign conversations from WhatsApp, Instagram, Messenger, or your website widget, collaborate with internal notes, and close tickets together.
AK
Ahmad K.
● Active
SLA: 18 min
Sales
I need to upgrade my plan. Can I do it from the dashboard? 🙏
10:14 AM
Absolutely! Go to Settings → Billing and choose your new plan 👍
Internal Note · Maria
Ahmad is on Growth plan, trial ends Friday. High-value upsell candidate → assign to senior sales.
Assigned to:
MJ
AL
+2
Campaign Results
Audience
Template
Black Friday Flash Sale 🖤
Sent Nov 29 · 09:00 AM · 18,432 recipients
Completed
18,432
Delivered
17,947
97.4%
Opened
4,208
22.8%
Replied
1,104
5.9%
Converted
Replies by hour
9 AM 12 PM 3 PM
Message Preview
Hey {{first_name}} 👋 Our biggest sale is LIVE — grab 40% off any plan for the next 24 hours only!
Claim 40% Off →
Broadcast
Reach thousands.
Audience segmentation by tag, stage, or custom field Personalization with dynamic variables Rich media — images, PDFs, CTAs Live delivery & conversion tracking
Reach thousands.
Feel personal.
Send targeted WhatsApp campaigns to segmented lists, then track delivery, replies, failures, and conversions from the same shared inbox.
Automation & Flows
Set it once.
Drag-and-drop visual flow builder Keyword, time, and event triggers Conditional logic and branching paths Escalate to human agent at any step
Set it once.
Let it run.
Build powerful conversation flows with a visual drag-and-drop editor. Qualify leads, answer FAQs, send follow-ups, and escalate to humans — all without writing code.
Lead Qualification Flow
Live · 1,240 today
Analytics · Last 30 days
Jun 1 – Jun 30 ▾
Avg. Response Time
1m 24s
↓ 32% vs last month
Resolution Rate
94.2%
↑ 8% vs last month
CSAT Score
4.8 / 5
↑ 0.3 vs last month
Active Contacts
12,491
↑ 18% vs last month
Messages handled per day
Jun 1 Jun 15 Jun 30
Top agents this month
MJ
Maria J. 284 AL
Alex L. 241 PS
Priya S. 198 Analytics
Know what
Team and individual agent reports Campaign open, click, and reply rates SLA compliance monitoring Custom date-range export to CSV
Know what
moves the needle.
Dashboards that actually make decisions easier. Track response times, resolution rates, agent performance, campaign ROI, and CSAT scores — all in one place.
Everything you get
One platform, every WhatsApp feature
From a shared team inbox to the developer API — explore each feature, with a full guide for every one.
Chats
Team Inbox
Assign conversations to any agent or team
Learn more →Flows
Flow Builder
Drag-and-drop nodes: messages, questions, conditions, actions
Learn more →Automation
Automations
Keyword & event triggers start flows automatically
Learn more →Catalog
Catalog
Synced with your Meta Commerce catalog
Learn more →WhatsApp template manager
Template Manager
Visual editor with live WhatsApp-style preview
Learn more →Contacts
Contacts
CSV import with field mapping & rollback
Learn more →Broadcasts
Broadcasts
Send to segments, tags or uploaded lists
Learn more →Retargeting
Broadcast Retargeting
Auto-built audiences: read, replied, unread, failed
Learn more →Analytics
Analytics
Conversation volume & resolution trends
Learn more →Native Forms
WhatsApp Flows
Native Meta WhatsApp Flows (not chat Q&A)
Learn more →Developers
API & Webhooks
REST API for messages, contacts, templates & flows
Learn more →CRM
Deal Pipeline
Kanban board with custom stages (Lead → Won)
Learn more →CRM
Message Sequences
Multi-step sequences with configurable delays
Learn more →Publishing
Social Publishing
Instagram feed posts, carousels, Reels and Stories
Learn more →Automation
Instagram Comment & DM Automation
Keyword triggers on comments, DMs or both
Learn more → Built for real workflows
One customer journey,
One customer journey,
shared across the team.
Start with the workflow your team needs today. Add channels, automation, CRM, and reporting without moving the customer between disconnected systems.
Give every conversation a clear owner
Route customer questions into one queue, collaborate with private notes, monitor response times, and keep WhatsApp, Instagram, Messenger, and web chat together.
Explore support workflows →Move from campaigns to conversations
Build approved templates, segment contacts, publish social content, automate replies, and hand engaged contacts to a person at the right moment.
Explore marketing workflows →Looking for evidence from a business like yours? Ask for a relevant product walkthrough based on your channels, team size, and workflow.
Integrations
Works with tools you already use.
Native connectors for your CRM, e-commerce platform, helpdesk, and data tools. Plus full REST API, Zapier, and an n8n community node for anything else.
Browse all integrations 🟠 HubSpot CRM sync
🟢 Shopify E-commerce
🔵 Salesforce CRM & pipeline
🟡 Zapier 5,000+ apps
🔴 n8n Workflow automation
🟪 Make Scenario automation
🟩 Zendesk Support tickets
🟣 Slack Team alerts
🟤 WooCommerce Orders & carts
📗 Google Sheets Data export
Pricing
One plan. Everything included.
Every feature, every seat and every channel in a single plan, with no add-ons to unlock.
All features
Everything you need to run WhatsApp at scale
Unlimited team seats
Unlimited conversations
Unlimited broadcasts & templates
AI reply suggestions
Full API, webhooks & Zapier
Analytics, catalog & CRM
Do I need a WhatsApp Business API account?
Yes — Tenreply connects via the official Meta Cloud API. We guide you through setup in under 30 minutes. If you don't have an account yet, we'll help you apply.
How much does Tenreply cost?
Nothing while we are in beta — every feature, unlimited seats and unlimited conversations, with no credit card and no trial countdown. Paid plans arrive at general availability, with advance notice. Meta bills you separately for WhatsApp conversations beyond its own free tier either way.
How many agents can use the same number?
As many as you like. Unlimited agents can handle conversations from a single WhatsApp number simultaneously — seats are never metered or charged for.
Does it work with my CRM?
Yes. Native integrations for HubSpot, Salesforce, Zoho, Shopify and WooCommerce are included, along with Zapier, Make and n8n for 5,000+ more apps — plus the full REST API and webhooks. All of it, at no cost.
What are WhatsApp messaging costs?
Tenreply itself is free. WhatsApp conversation costs are billed by Meta directly — 1,000 service conversations/month are free, then standard Meta rates apply.
Is my data secure?
Tenreply is SOC 2 Type II certified and fully GDPR compliant. All data is encrypted in transit and at rest. EU and US data residency options are available.
Resource library
Build a better customer messaging system
Answer-first guides for choosing, launching and operating WhatsApp, CRM, chatbot and omnichannel workflows.